Terms of Use

These terms govern your use of the piivot.sydney site (Site) and by using the Site, you are agreeing to be bound by them. This Site is owned and operated by Digital Creative Hub Pty Ltd trading as “Piivot” (Piivot, us or we).

We may vary these terms from time to time, so you should check them regularly. If any provision of these terms is held void, unenforceable or illegal, that provision will be severed, and the remaining provisions will have full force and effect.


We use reasonable care and skill to ensure the accuracy of the information provided on this Site. However, it is your responsibility to assess and verify the accuracy, completeness, currency and reliability of the information on this Site, and to seek professional advice where necessary.

This Site may include links to information published on sites external to this site. These links are provided for information purposes only, and should not be taken as an indication that we endorse, are responsible for or are associated in any way with the information or views published on these sites.

Subject to your rights under the Australian Consumer Law and to the maximum extent permitted by law, we:

  • - do not warrant or guarantee that the site will be up-to-date accurate, complete or continuous at all times. The site is provided on an “as is” and “as available” basis. The information contained on the site is general and may not be suitable for your particular needs;
  • - do not accept any responsibility to maintain the site or the material made available on it. The site and any material contained on it is subject to change without notice;
  • - exclude all other terms, conditions, guarantees and warranties, whether express or implied, by statute, trade or otherwise;
  • - exclude all liability to you for loss, injury or damage of any kind (however caused, including by negligence) arising from or relating in any way to the use, inability to use, reliance on, performance or non-performance of this site, the material published on this site or any website which this site links to.

If you are a consumer for the purposes of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), certain guarantees may be conferred on you and certain rights and remedies may be conferred on you which cannot be excluded, restricted or modified. If so, then to the maximum extent permitted by law, the liability of Piivot to you for breach of any such guarantee is limited (at our option) to the re-supply of the services or payment of the cost of re-supplying the services.


In addition to the terms set out above, the following terms apply to the sale and purchase of tickets to Piivot events and attendance at those events, whether the tickets were purchased via this Site or by any other means:

  1. No refunds or exchanges on any ticket are available except as required by law and as permitted by us in our sole discretion. If a refund is made, we may, to the extent permitted by law, retain any fee it has charged.
  2. The right is reserved to add, withdraw, reschedule or substitute speakers or event participants and / or vary advertised programs, prices, venues, seating arrangements and audience capacity.
  3. The right of admission is reserved and is at our sole discretion. Late arrival may result in non-admittance until a suitable break in the event.
  4. Cameras, audio and video recorders may not be permitted. The right is reserved to broadcast or telecast any event.
  5. It may be a condition of entry to individual events that a search of person and / or their possessions will be required at the time of the entry to the venue.
  6. Tickets may not be transferred without our prior written consent. If a ticket is transferred or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.
  7. GST will apply to all goods and services supplied through this Site. Prices in this Site include GST where applicable.
  8. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the venue.

Privacy Statement

The purpose of this Privacy Statement is to let visitors to this Site know what information is collected about them during that visit, how the information is used and how it may be disclosed.

What information do we collect and how do we collect it?

When you submit information we may collect personal information from you, such as your name, gender, occupation, e-mail address, phone number, home address or other contact details, as well as other information such as dietary restrictions and subject matter interests.

The way in which we may collect personal information from you includes (but is not limited to):

  • - via this Site;
  • - by telephone, mail, or email; and
  • - in person (including at Piivot events).

We will only collect personal information that is reasonably necessary for the performance of our activities, and personal information collected from you, such as e-mail address, name, address and telephone number, will only be used only for the purpose for which it was collected.

Use of cookies

Cookies may be placed in the browser files of your computer by our servers or third party IT service providers, which may automatically record the following details about any computer used to access our Site, including:

  • - server or IP (Internet Protocol) addresses;
  • - country of origin;
  • - top level domain names (for example .com, .gov, .au etc);
  • - the pages you accessed and documents downloaded;
  • - the previous sites you have visited;
  • - the type of browser you are using;
  • - the pages visited on our Site; or
  • - date visited and time spent on our Site.

Unique identifiers are also used to store information about users’ preferences and enable the dynamic display of the site according to your preferences when you return.

For what purpose do we collect, store, use and disclose your information?

We may collect, hold, use and disclose your personal information for the purposes set out above and for:

  • - replying to you using any of the contact information provided to us;
  • - providing you with event invitations ;
  • - contacting you by phone, fax, post, or e-mail regarding your enquiry/feedback/comments/complaints;
  • - compiling demographics for our own statistical purposes;
  • - direct marketing;
  • - facilitating any services or other business that we have with you; or
  • - undertaking associated administrative or operational activities.

Who can your information be disclosed to?

We may disclose your personal information to our employees, board directors, related bodies corporate, service providers and advisers, in order for us to provide you with the information, products, and services we are providing to you. We will not disclose your personal information to any other third party organisation, except where you have consented to this, or where it is reasonable to do so in the provision of services to you, or where the law requires us to do so.

Your personal information may be disclosed to our contractors or related bodies corporate who have been engaged to perform services in connection with our activities.

We only publish personal information collected through this Site if it has been collected for this purpose with your knowledge or if you have consented to the disclosure.

Managing personal information

Personal information collected via this Site or by other means as specified above will be stored securely and will only be retained for the purposes for which it was collected, and in line with legal retention requirements.

You have a right to access your personal information or amend inaccurate information held about you, in accordance with the process set out below.

How can you access your personal information?

By contacting us on the email address below you may request:

  • - any information regarding the operation of our Privacy Statement;
  • - access to your personal information;
  • - changes to your personal information to ensure it is up to date;
  • - that we remove any personal information you do not wish us to retain.

We will not charge you a fee for your access request, but we reserve the right to charge a reasonable fee for the preparation and provision of that information to you.

We may only refuse your requests if permitted by law. If your request is refused, we will provide you with a written explanation for that refusal.

How can you make a complaint with respect to privacy?

You may contact us on the email below to complain if you believe that we have interfered with your privacy. Your complaint will be reviewed and we will respond accordingly.

Changes to our Privacy Statement

We reserve the right to change our Privacy Statement from time to time. If we do, an updated version will be posted on our Site.

Contact Us

If you have any questions or comments about our Privacy Statement, or any concerns or complaints regarding the treatment of your privacy, please contact us at ask@piivot.sydney.